{"id":3579,"date":"2024-08-14T20:37:45","date_gmt":"2024-08-15T03:37:45","guid":{"rendered":"https:\/\/www.accuspeechmobile.com\/?p=3579"},"modified":"2026-06-20T07:56:27","modified_gmt":"2026-06-20T07:56:27","slug":"why-its-more-important-for-you-to-understand-whats-new-with-voice-technology-than-whats-happening-with-ai-or-robotics","status":"publish","type":"post","link":"https:\/\/accuspeech.designcode.com.tn\/?p=3579","title":{"rendered":"Why It\u2019s More Important for You to Understand \u201cWhat\u2019s New\u201d with Voice Technology Than What\u2019s Happening with AI or Robotics"},"content":{"rendered":"\n<p><em>AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking \u201csolutions\u201d you\u2019re struggling with today.)<\/em><\/p>\n\n\n\n<p>How much time have you spent in the last few years, months, weeks, or days researching AI, trying to understand the different flavors of robotics, or cleaning up the mess that was made when your IT and operations teams couldn\u2019t agree on the best way to tap into the internet of things (IoT)?<\/p>\n\n\n\n<p>I\u2019m assuming it\u2019s far more time than you\u2019ve wanted to spend on these things yet somehow still not enough, right?<\/p>\n\n\n\n<p>Depending on your job, you\u2019re either being graded on how well you can build capacity and improve throughput on the frontlines or how many new systems you can get online to support the operations team\u2019s charge to get more done and support more customers each day. And I\u2019d bet that you\u2019re not getting an A+ right now because\u2026Depending on your job, you\u2019re either being graded on how well you can build capacity and improve throughput on the frontlines or how many new systems you can get online to support the operations team\u2019s charge to get more done and support more customers each day. And I\u2019d bet that you\u2019re not getting an A+ right now because\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>if you\u2019re operations<\/strong>, you\u2019re hitting a productivity wall no matter how many new AI or robotics technologies you\u2019re throwing at it.<\/li>\n\n\n\n<li><strong>if you\u2019re IT,<\/strong>&nbsp;you\u2019re hitting your head against an actual wall out of frustration because you\u2019ve spent the last 12-18 months trying to get all the parts of your tech stack to play nice so that the voice \u201csolution\u201d someone committed you to works the way operations needs it to.<\/li>\n<\/ul>\n\n\n\n<p>Now, if you ask me what I think could help the operations team bust through that productivity wall and save the IT team a lot of headaches, I\u2019m going to tell you, <strong>\u201cvoice technology.\u201d<\/strong><\/p>\n\n\n\n<p>I know you\u2019ll probably laugh and say, <em>\u201cI\u2019ve been there, done that. Voice technology is part of the reason I\u2019m in this mess. I\u2019m up to my ears trying to get the hardware to run the proprietary software components from the voice technology vendors and to get them talking to my ERP and other business systems. I can\u2019t get the voice vendor to call me back. And I\u2019ve blown through my budget and then some trying to get this voice technology to offer some semblance of a solution to my labor shortage, business capacity, and accuracy issues.\u201d<\/em><\/p>\n\n\n\n<p>Then I\u2019d laugh and say, \u201cI know. That\u2019s why I\u2019m telling you that you need to let me show you what new-generation voice technology \u2013 <strong>voice <em>automation<\/em> technology<\/strong> or <strong>voice-commanded automation<\/strong> \u2013 can do for you.\u201d<\/p>\n\n\n\n<p>Why do I insist voice technology is going to save the day (and your job)?<\/p>\n\n\n\n<p><strong>Because the voice technology I\u2019m talking about is not even close to what you\u2019ve used before or have been trying to get to work these past few years (other than the fact that it is in the \u201cvoice\u201d technology category.)<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Deprogramming Legacy Voice Notions<\/strong><\/h2>\n\n\n\n<p>You know how there\u2019s a\u00a0<a href=\"https:\/\/www.zebra.com\/us\/en\/blog\/posts\/2024\/is-machine-vision-a-no-brainer-or-too-good-to-be-true.html\" target=\"_blank\" rel=\"noreferrer noopener\">rebirth happening in the machine vision<\/a>\u00a0space? A mass exodus away from the old, expensive, complicated systems toward completely redesigned systems that\u00a0<a href=\"https:\/\/www.zebra.com\/us\/en\/blog\/posts\/2024\/industrial-automation-insider-looking-at-machine-vision-through-different-generational-lenses.html\" target=\"_blank\" rel=\"noreferrer noopener\">fixed everything wrong<\/a>\u00a0with the legacy generation? Well, the same thing is happening in the voice technology space.<\/p>\n\n\n\n<p>Manufacturers, warehouse and distribution center (DC) operators, retailers, healthcare providers, utility service providers, restaurant owners and others who have used legacy voice technologies are jumping at the opportunity to replace their old, tired, expensive \u201csolutions\u201d (that cause more pain than they relieve) for newer voice-directed workflow automation technologies that actually solve problems.<\/p>\n\n\n\n<p>Why?<\/p>\n\n\n\n<p>Well, let\u2019s not dance around the reality that implementing and managing legacy voice technologies has come with many challenges in recent years, and those challenges are becoming harder to overcome by the day. Too many companies have spent countless hours and hundreds of thousands of dollars (if not more) deploying, customizing, and maintaining these systems over years\u2026and trying to squeeze just a little bit more out of them.<\/p>\n\n\n\n<p>I\u2019m assuming if you\u2019re reading this then your company is one of them.<\/p>\n\n\n\n<p>However, there\u2019s a point when you just won\u2019t get these legacy voice technologies to work the way your busy front-line workers need them to in your warehouses, distribution centers, sorting centers, factories, stores, and other facilities. It\u2019s impossible to get obsolete voice technologies to conform to changing workflows. They\u2019re not easily customizable, scalable and deployable, and they require expensive server infrastructure and extensive IT support to configure and maintain. But you either know that or fear that\u2019s coming for you, right?<\/p>\n\n\n\n<p>Another major complication on the horizon, if it hasn\u2019t hit you yet, is that legacy voice \u201csolutions\u201d aren\u2019t compatible with many of today\u2019s newer mobile devices, software platforms, and information systems. They aren\u2019t even compatible with older barcode scanners. So, as you go to add on new form factors (such as wearables) or replace handheld mobile devices or tablets with newer versions running the latest operating system (OS) version for performance and security purposes, there\u2019s a good chance your old voice software is going to stop working. The same is true if you\u2019re trying to integrate legacy voice technology with industry standard terminal emulators (TE) or browsers or even software front ends.<\/p>\n\n\n\n<p>So, no matter how many brilliant development efforts are put forth to try to make them play nice, they\u2019re not going to be compatible with your new devices, software and systems, and they\u2019re never going to work with barcode scanners.<\/p>\n\n\n\n<p>Then again, you may not even get the support and resources you need from legacy voice technology providers to attempt such a feat. It\u2019s tough to get help or any kind of updates to help address some of these issues, which is why many companies are now looking for a better alternative \u2013 and why I\u2019m talking to people like you every day now.<\/p>\n\n\n\n<p>When operations and IT teams struggle to adapt existing voice technologies to their current and future workflow needs, they tend to vent to a trusted technology partner \u2013 maybe it\u2019s a hardware provider or someone they\u2019re working with for another system or software application \u2013 who ultimately connect the operations and IT teams with my team and me.<\/p>\n\n\n\n<p>The reason why they\u2019re pointed in our direction is because we\u2019ve been working (somewhat quietly) with major brands \u2013 global companies \u2013 as well as fast-growing startups to voice-automate mobile workflows for years.&nbsp;<strong>We\u2019ve found a very simple way to use voice technology to automate human-device interactions and data collection (beyond the barcode) in addition to guiding front-line workers through tasks, which is really all that legacy voice-directed technologies can do. And this voice automation occurs 100% on the worker\u2019s device, eliminating the need for more servers and actually reducing the number of servers IT must manage in support of voice-directed workflows.<\/strong><\/p>\n\n\n\n<p>Sound interesting?<\/p>\n\n\n\n<p>It is! It\u2019s why I have made it my mission to come out of the shadows and shine the brightest light possible on voice automation technologies. This type of automation will do for you what AI, robots and other automation technologies can\u2019t. It\u2019s akin to robotic process automation (RPA), but with voice as the mechanism. If you have this type of voice technology running on any device, the device user only needs to utter a one-word or phrase \u201cvoice command\u201d to prompt screen skips, input multiple data points, fill out entire forms, and more.<\/p>\n\n\n\n<p>You read that right. There is voice technology available to you right now that can take all the manual data inputs, button pushes, screen swipes, etc. out of your mobile workflows \u2013 and completely out of your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Resetting Expectations and Relieving Pressure with Voice-Commanded Automation<\/strong><\/h2>\n\n\n\n<p>If I had to give you my elevator pitch about why this new generation of voice automation technology is so different (and arguably so much better) than the legacy voice technology you\u2019re probably most familiar with, I would say it\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>does so much more than just recognize numbers, alphas and words<\/strong>. This is not voice-directed picking. It is voice-directed everything!<\/li>\n\n\n\n<li><strong>enables you to automate data entry, data capture, and mobile tasks on virtually any mobile device using the \u201chappy path\u201d you and your front-line workers map out using a voice macro design \u2013 and you don\u2019t need to mess with complex coding.<\/strong>&nbsp;I know I said this before, but we\u2019re talking about a situation in which a single verbal utterance by a front-line worker replaces any key typing, button pushes, or screen swipes it would normally take to input or verify data. Want to use voice to complete repetitive form fills on the receiving dock? Easy. Want an inventory manager to be able to verbally prompt an exception, verify a quantity, and keep their hands free the entire time when conducting a count? No problem. Want your outbound team to be able to quickly confirm that boxes are flowing off the conveyor into the right sorting containers for your different shipping partners without having to do anything other than say \u201cyes\u201d or \u201cno\u201d? We\u2019ve set that very scenario up for a tool manufacturer who saw their sorting inaccuracy rate drop from 12% to zero after voice-automating the sorting validation workflow.<\/li>\n\n\n\n<li><strong>works on any device that supports voice, even if you\u2019re still using Windows CE devices.<\/strong>&nbsp;The device\u2019s form factor, operating system, and age don\u2019t matter. It can work on laptops, tablets, handheld mobile computers, wearables, barcode scanners, PCs, etc. It also has high voice recognition quality<\/li>\n\n\n\n<li><strong>recognizes and converts utterances from 56 languages.&nbsp;<\/strong>You can also have multiple languages on a single device, too, which is helpful when you&nbsp;<a href=\"https:\/\/www.zebra.com\/us\/en\/blog\/posts\/2023\/industrial-automation-insider-manufacturing-millennial-says-automation-and-people-misunderstood.html\" target=\"_blank\" rel=\"noreferrer noopener\">have a diverse workforce<\/a>&nbsp;and your front-line workers are sharing devices.<\/li>\n\n\n\n<li><strong>easily integrates off-the-shelf with industry standard terminal emulators and browsers, software applications, and other non-hardware components of your tech stack \u2013 with no custom software touching those installations.<\/strong>&nbsp;I know some WMS vendors have proprietary clients, and we can integrate device-based voice technology with those as well and have done so many times. But I can\u2019t stress this enough: It doesn\u2019t matter which WMS, MES, ERP, or other information system you need to connect to for information sharing, the on-device voice technology that you need to automate your mobile workflows will work with all of them.<\/li>\n\n\n\n<li><strong>does&nbsp;<em>not<\/em>&nbsp;require voice servers or cloud infrastructure.<\/strong>&nbsp;The voice software runs directly on your devices, which means you don\u2019t have to deal with the time, effort and cost to maintain cloud or on-premise voice servers. You just use the device-based voice software to automate keystrokes, function keys, barcode scans, and many other mobile tasks and third-party software interactions without the costs or time required to set up and manage a voice server or other infrastructure.<\/li>\n\n\n\n<li><strong>is usually up and running \u2013 configured to work exactly the way you want, according to your specific mobile tasks and workflows \u2013 in four to six weeks.<\/strong>&nbsp;That\u2019s the signature-to-production timeframe. I think the longest project took about 12 weeks. But considering most legacy voice projects are taking 12+ months right now, the longest voice automation project is still way faster.<\/li>\n\n\n\n<li><strong>makes you the captain of your own destiny thanks to the offline software development kit (SDK) used to build the voice project with this on-device approach.<\/strong>&nbsp;The capabilities for automating keystrokes, choosing effective utterances for workflows, and setting up multiple languages are all in the single voice project. Your team can use the robust set of tools to fully manage this system in-house; they provide a fast, easy mechanism to make changes as needed within this voice project without having to call us or any vendor for support. Once the software is loaded onto the device, all data and functionality (including security) can be managed on the device through any standard mobile device management (MDM) software. So, while a team like ours will come in and work with you for two-to-three months to get the voice project through production, we hand the keys to the kingdom over to you after go-live with full confidence in your team\u2019s ability to keep things running smoothly. We\u2019re only a call away if you need help down the line, of course, but we don\u2019t expect many calls because this really is something that\u2019s going to be surprisingly easy for your team to manage. (We have many customers that can attest to this who I\u2019m happy to connect you with.)<\/li>\n\n\n\n<li><strong>will give you sticker shock, in a good way.\u00a0<\/strong>I know every business is budget conscious right now, even if financially healthy. I also know you may be shying away from another voice project\u2026and AI\u2026and robotics\u2026and anything else \u201cnew\u201d because you assume it\u2019s going to be very expensive. And I know just how very expensive legacy voice projects have been. But, again, voice\u00a0<em>automation<\/em>\u00a0technology \u2013 voice automation projects \u2013 are not the same thing and do not carry the same weighty price tag.<\/li>\n<\/ul>\n\n\n\n<p><strong>If you doubt anything I\u2019m saying, give me the chance to prove to you this is real. All my team and I need is two days onsite at your facility, or even a couple hours will do if that\u2019s all you can give me. I know this is something you\u2019re going to have to see to believe. I also believe that once you see it, you\u2019re going to be disappointed you didn\u2019t see it sooner. Over 90% of the operations and IT teams we show this too immediately ask, \u201cHow do we get started?\u201d And within months, they\u2019ve got automated mobile workflows with impressive results across their business.<\/strong><\/p>\n\n\n\n<p>I\u2019m happy to put you in touch with some of these customers so you can hear firsthand how they converted from skeptics to believers within hours and believers to benefactors within weeks.<\/p>\n\n\n\n<p>You can also see a short snippet of a demo we recently did in this video:<\/p>\n\n\n\n<figure class=\"wp-block-embed alignwide is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"video-container\"><iframe title=\"AccuSpeech   Voice Automation\" width=\"1060\" height=\"596\" src=\"https:\/\/www.youtube.com\/embed\/W_iBsDD83bo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<p><strong>Hope to\u00a0<a href=\"https:\/\/accuspeech.designcode.com.tn\/contact\/\">hear from you<\/a>\u00a0soon&#8230;<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI, robots and other automation technologies will help you drive operational improvements sometime in the future. But, today, you need to be using voice-command automation (which is not the same thing as the voice-directed picking \u201csolutions\u201d you\u2019re struggling with today.) How much time have you spent in the last few years, months, weeks, or days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5558,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-3579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-post"],"_links":{"self":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/3579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3579"}],"version-history":[{"count":0,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/posts\/3579\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/media\/5558"}],"wp:attachment":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}