{"id":5299,"date":"2026-06-17T16:22:16","date_gmt":"2026-06-17T16:22:16","guid":{"rendered":"https:\/\/accuspeech.designcode.com.tn\/article\/voice-directed-picking-made-easy\/"},"modified":"2026-06-17T16:22:16","modified_gmt":"2026-06-17T16:22:16","slug":"voice-directed-picking-made-easy","status":"publish","type":"article","link":"https:\/\/accuspeech.designcode.com.tn\/?article=voice-directed-picking-made-easy","title":{"rendered":"Voice-directed picking made easy"},"content":{"rendered":"\n<p>United Facilities is speeding the picking process and improving workflow with help from voice-automation solutions provider AccuSpeechMobile.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"480\" height=\"640\" src=\"https:\/\/www.accuspeechmobile.com\/wp-content\/uploads\/2020\/07\/20200716apps_accuspeechmobile.jpg\" alt=\"United Facilities Simon Voice Picking\" class=\"wp-image-2678\" srcset=\"https:\/\/accuspeech.designcode.com.tn\/wp-content\/uploads\/2020\/07\/20200716apps_accuspeechmobile.jpg 480w, https:\/\/accuspeech.designcode.com.tn\/wp-content\/uploads\/2020\/07\/20200716apps_accuspeechmobile-225x300.jpg 225w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/figure>\n\n\n\n<p>Third-party logistics service provider (3PL) United Facilities is seeing improvements in both the speed and accuracy of its picking process thanks to what company leaders call a simple, flexible voice-automated solution from AccuSpeechMobile, an Irvine, California-based company that offers a device-based voice solution for supply chain operations. The project has yielded big savings in a short time and is paving the way for even greater productivity enhancement across United Facilities\u2019 operations.<\/p>\n\n\n\n<p>The key differentiator from other voice offerings is the \u201cdevice-based\u201d nature of AccuSpeechMobile\u2019s speech-recognition software, according to leaders from both companies. Device-based means it requires no voice server or middleware and no changes to a customer\u2019s back-end system in order to operate. It also works independently of the cloud or a client\u2019s network, making it ideal for firms that require the flexibility of working in a variety of IT (information technology) settings\u2014as Peoria, Illinois-based United Facilities does.<\/p>\n\n\n\n<p>\u201cWe had four different [warehouse management] systems we were using [across our network], so I could roll this out to any of them,\u201d explains Peter Hawkins, director of operations for the mid-sized family-owned 3PL, which has 12 locations across the country. \u201cFor companies like ours, you need something that\u2019s flexible, and AccuSpeechMobile is definitely flexible in that regard.\u201d<\/p>\n\n\n\n<p>Hawkins says United Facilities saw immediate results from applying the solution to the picking process at one of its warehouses earlier this year and has identified two other locations where company leaders think the technology can make a difference as well.<\/p>\n\n\n\n<p>\u201cLike most software solutions, AccuSpeechMobile [promises] 20% productivity improvement, and the truth is, that\u2019s about where we\u2019ve landed,\u201d Hawkins said in mid-April, just two months after the system had gone live. \u201cWe\u2019ve seen a remarkable improvement in piece-picking productivity and also accuracy.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Speak To Me<\/h2>\n\n\n\n<p>Another key part of the AccuSpeechMobile offering is its \u201cSpeak-to-me-POC,\u201d a \u201cproof-of-concept\u201d in which the firm asks potential clients to give it a day and a half to apply the solution to a workflow and test it, says company President and CEO Bob Bova.<\/p>\n\n\n\n<p>Bova says he frames it as a \u201cone and done\u201d challenge, telling prospective users: \u201cIf after two days, you don\u2019t see a difference, you\u2019ll never hear from me again. We focus on your workflow. We look at what you\u2019re doing and how you\u2019re doing it.\u201d<\/p>\n\n\n\n<p>As Hawkins describes it, Bova and his team provided a \u201cvery good proof of concept\u201d that offered a viable solution to help offset rising costs and labor demand associated with picking. Hawkins adds that two key features sold him on the product. The first was its \u201csystem-agnostic\u201d nature, which allows it to integrate with any warehouse management, enterprise resource planning (ERP), enterprise asset management (EAM), or computerized maintenance management system (CMMS)\u2014again, because the solution is 100% device-based. Bova adds that it works with nonproprietary hardware and runs on popular mobile devices, such as industrial handhelds, tablets, mobile phones, and intelligent scanners.<\/p>\n\n\n\n<p>The second key feature that caught Hawkins\u2019 attention was a voice countback system that helps the picker keep track of the number of stock-keeping-units (SKUs) picked for a particular job or order.<\/p>\n\n\n\n<p>\u201cThat may sound like a small thing, but when you\u2019re picking SKU after SKU, it\u2019s easy to lose count,\u201d Hawkins explains.<\/p>\n\n\n\n<p>Bova says such benefits make picking the first place clients start when implementing the solution, but he says the sky\u2019s the limit after that. Packing, shipping, putaway, inventory, and receiving can all be voice-automated, and the company says clients typically voice-automate more than 10 workflows throughout a facility.<\/p>\n\n\n\n<p>United Facilities hopes to follow suit and apply the technology elsewhere.<\/p>\n\n\n\n<p>\u201cWe have earmarked two other facilities where we think AccuSpeechMobile will be helpful, and then we will roll it out to our managers so they can take a look internally and see where they think it might work for them,\u201d Hawkins says, adding that tasks requiring considerable hand-keying of information are prime candidates for the technology because it can help reduce errors. \u201cWe\u2019re looking for [areas] where you have a lot of data to input and it\u2019s quicker to use your voice.\u201d<\/p>\n\n\n\n<p>He\u2019s also looking for ease of use.<\/p>\n\n\n\n<p>\u201cWhen you\u2019re in the supply chain, you don\u2019t want things to be too complex,\u201d Hawkins explains. \u201cIt needs to be easy enough for people to use. And this is.\u201d<\/p>\n\n\n\n<p>Read the article in <a href=\"https:\/\/www.dcvelocity.com\/articles\/46573-voice-directed-picking-made-easy\">DC Velocity Magazine.<\/a><\/p>\n\n\n\n<p>Read the article (page 58) in the <a href=\"https:\/\/www.dcvelocity-digital.com\/dcvelocity\/july_2020\/MobilePagedReplica.action?pm=2&amp;folio=Cover#pg1\">DC Velocity Digital Edition <\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>United Facilities is speeding the picking process and improving workflow with help from voice-automation solutions provider AccuSpeechMobile. Third-party logistics service provider (3PL) United Facilities is seeing improvements in both the speed and accuracy of its picking process thanks to what company leaders call a simple, flexible voice-automated solution from AccuSpeechMobile, an Irvine, California-based company that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5299","article","type-article","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/article\/5299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/article"}],"about":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5299"}],"version-history":[{"count":0,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=\/wp\/v2\/article\/5299\/revisions"}],"wp:attachment":[{"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/accuspeech.designcode.com.tn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}